Director Opertions - BPS (healthcare / Lifescience)

  Acelinkers Consultancy Services Pvt Ltd   Mumbai   20th December,2019
  •   lifescience, operations, healthcare
  •   40,00,000-55,00,000.00 per annum
  •   Full Time
  •   Healthcare/Hospitals
  •   any
  •   18-24 Years
  •   Masters Degree

Job Description


vertical/ domains of Lifesciences or Healthcare.

Please note the below mentioned specific criteria remains the same for our selection purpose while sourcing the Operations/Delivery Leader

1. Transformation: Proven track record in BPO transformation leading to productivity improvement and CoD reduction for BPO work
2. Client Management: Managed relationships with US/Europe clients for large and distributed portfolios
3. Digital Skills: Knowledge and experience in utilizing digital technologies & analytics in operations
4. People Management: Led large distributed (500-1000 people) teams with direct reporting
5. Financial Management: Experienced in P&L management for operations having $20+ million annual revenue
RoleHead/VP/GM-Operations
Industry TypeBPO / Call Centre / ITES
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
Employment TypeFull Time, Permanent
Role CategorySenior Management
Education
UG :Any Graduate in Any Specialization
PG :Any Postgraduate in Any Specialization
Doctorate :Doctorate Not Required